999myr Terms and Conditions of Use

1. Definitions and Interpretation

In these Terms and Conditions, the following words and phrases carry the meanings as stated, unless the context requires otherwise:

• "Platform" refers to the 999myr website, including all sub-pages, mobile applications and related services operated under the domain 999myr.one.
• "User" or "Player" refers to any individual who registers or accesses the 999myr platform for the purpose of using the services offered.
• "Account" refers to the personal account registered by a user on the 999myr platform.
• "Balance" refers to the total funds available in a user's account at any given time, excluding bonus funds that have not yet met the wagering requirements.
• "Bonus" refers to any promotional credit, free funds or additional benefit granted by 999myr to users in accordance with specified terms.
• "Wagering" refers to the value that must be reached by the user before bonus funds or winnings derived from a bonus can be processed for withdrawal.
• "We" or "999myr" refers to the company operating this platform under international licensing.

2. Acceptance of Terms

By registering an account or accessing the 999myr platform, you confirm that you have read, understood and agreed to be bound by these Terms and Conditions, together with our Privacy Policy and Responsible Gambling Rules.

These terms constitute a legally binding agreement. 999myr operates under international licensing and complies with the standards set by the relevant regulatory bodies.

3. Account Registration

To register an account at 999myr, you must meet the following requirements:

• Be at least 21 years old on the date of registration.
• Provide true, accurate and complete information during the registration process, including your full name as per your identity card (MyKad), an active mobile phone number and a valid email address.
• Register only one account. Holding more than one account is a serious breach of these terms and will result in the closure of all related accounts and forfeiture of any remaining balance.
• Not be subject to any legal restriction or regulation that prohibits participation in online betting activities.

999myr reserves the right to request identity verification documents at any time, including a copy of your MyKad, bank statement or other documents deemed appropriate to ensure compliance with licensing requirements and fraud prevention. Any inaccurate information found during review may result in account suspension or closure.

4. Deposits and Payment Methods

999myr accepts deposits via the payment methods listed on the platform, including Touch 'n Go eWallet, DuitNow, online banking (FPX) and cryptocurrency (USDT, BTC, ETH).

• The minimum deposit per transaction is RM20, regardless of the payment method chosen.
• All deposits must be made using a payment method registered in the user's own name. Deposits using third-party accounts are not permitted.
• 999myr does not charge any processing fees on deposits. However, payment service providers may apply their own charges.
• Successful deposits will be credited to the user's account once payment confirmation is received by our system.
• If there is any delay or issue related to a deposit, please contact our 24/7 customer support via live chat or email.

5. Withdrawals

Withdrawals from a 999myr account are subject to the following conditions:

• The minimum withdrawal per transaction is RM50.
• Withdrawal requests are typically processed within 10 to 45 minutes once approval is granted.
• Withdrawals may only be made to the same payment method used for the deposit, for security and anti-money laundering purposes.
• Withdrawals involving bonus balance that has not yet met the wagering requirements will not be processed until the wagering conditions are fully completed.
• 999myr reserves the right to request additional verification before approving any withdrawal request, particularly for larger amounts or newly registered accounts.
• Any withdrawal attempt involving suspicious activity or a breach of terms will result in temporary account suspension until the investigation is complete.

6. Bonuses and Promotions

All bonuses offered by 999myr are subject to specific conditions that must be met before any bonus-related withdrawal is permitted.

Welcome Bonus: New players are eligible for a 150% bonus on their first deposit, up to a maximum of RM1,000. This bonus must be wagered 15 times the bonus value before withdrawal of bonus winnings is permitted.

Example wagering requirement calculation:

• Deposit RM100 → Bonus RM150 → Balance RM250 → Wagering requirement: RM150 × 15 = RM2,250
• Deposit RM1,400 → Bonus RM1,000 (maximum cap) → Balance RM2,400 → Wagering requirement: RM1,000 × 15 = RM15,000

The 999myr VIP Programme offers weekly cashback across five tiers — Bronze, Silver, Gold, Platinum and Diamond — with cashback rates ranging from 0.2% to 1.0% depending on membership tier. Progression to a higher tier is determined based on your playing activity over time.

7. Conduct and Prohibitions

Users of the 999myr platform are strictly prohibited from engaging in the following activities:

• Registering more than one account, whether under your own name or using another person's information.
• Using automation software, bots or any technology designed to influence game outcomes or gain an unfair advantage.
• Sharing an account with another user or allowing a third party to access your account.
• Committing any form of transaction fraud, including making chargeback claims without valid grounds.
• Abusing the bonus or promotion system through methods that go against the original intent of the offer.
• Using the platform for any money laundering or other illegal activity.
• Providing false or misleading information to the support team or during the verification process.

Violation of any of the above prohibitions may result in immediate account closure without refund of any remaining balance, depending on the severity of the breach and the decision of 999myr management.

8. Privacy and Personal Data

The collection, storage and use of users' personal data by 999myr is governed by our separate Privacy Policy. By registering an account, you agree to that Privacy Policy.

In summary, 999myr:

• Collects personal data required for account registration, identity verification, transaction processing and compliance with licensing requirements.
• Will not sell or disclose your personal data to third parties without your consent, unless required by law or a relevant regulatory body.
• Applies appropriate technical security measures to protect user data from unauthorised access, loss or misuse.

For more details on how we handle your data, please refer to the 999myr Privacy Policy.

9. Limitation of Liability

999myr will not be held responsible for any loss or damage arising from the following situations:

• Technical disruptions, system maintenance, or internet service failures that are beyond 999myr's control.
• Winnings lost due to connection interruptions or issues with the user's device during an active game session.
• Any financial decisions made based on information obtained from this platform.
• Unauthorised access to your account resulting from your own negligence in keeping your password confidential.

10. Account Closure

Users may close their account at any time by contacting 999myr customer support. Before closure, ensure all wagering requirements have been met and the account balance has been fully withdrawn.

999myr also reserves the right to close or suspend a user's account under certain circumstances, including:

• Violation of any part of these Terms and Conditions.
• Activity suspected of involving fraud, money laundering, or system abuse.
• At the user's own request as part of a self-exclusion programme under the Responsible Gambling policy.
• Licensing compliance requirements or instructions from the relevant authorities.

Any remaining balance in an account closed for reasons other than a violation will be returned to the user via the original payment method once all security checks are complete. Accounts closed due to serious violations may not be eligible for a refund.

For any enquiries regarding these Terms and Conditions, contact our support team via live chat or email at [email protected].